Please read these terms and conditions carefully, by accessing this website you are agreeing to the terms and conditions below, as amended by TSYS from time to time. If you do not agree to the terms and conditions below (or are not authorized to do so) you should not use this website. If you have any questions please contact your TSYS Relationship Account Manager.

This website is intended for registered users only.

Legal Notices

No warranty
The information and materials contained in this website are provided by TSYS on a “AS-IS” basis only and to the fullest extent permitted by law TSYS does not make or give any warranties or representations of any kind, whether express or implied, including without limitation warranties of suitability and fitness for a particular purpose, or non-infringement of third party rights in respect of the information and materials on this website.

TSYS does not warrant the accuracy, adequacy, usefulness, or completeness of the information and materials contained in this website.

TSYS does not warrant or represent that this website, its content, and any linked site will be available, that access will be uninterrupted, that there will be no delays, and we expressly disclaim liability for any errors or omissions in the information and materials on this website.

Limitation of liability
In no event will TSYS be liable to any party for any direct, indirect, special, punitive or consequential damages or losses or liabilities (including but not limited to lost profits or revenues, business interruption and loss or damage of programs or other data) arising out of or in connection with the use of or inability to use the information, materials, or services in this website or any linked site, or in connection with any action, failure of performance, error, omission, defect, delay in operation or transmission, computer virus or line or system failure, even if TSYS, or representatives thereof are advised of the possibility of such damages, losses or expenses.

If you are aware of any error in this website please contact the TSYS ServiceDesk at and we will endeavour to correct it.

Copyright in the pages, screens, and in the information and all material in their arrangement included in this website belongs to TSYS unless otherwise indicated.
All copyright and other proprietary notices and identification marks contained in the information and materials in this website must be retained on any copies of the information and materials you make, and the information and materials must not be altered in any way unless you first have TSYS’ written permission.

Copying from sites of third parties which are linked to this website is subject to any requirements applicable to those sites.

It is TSYS’ policy to virus check documents and files before they are posted on this website. However, TSYS do not warrant that the information, documents or files in this website are free from viruses. You must undertake reasonable and appropriate precautions to scan for viruses when downloading information, documents or files from this website.

You must virus check any document or file which you provide to TSYS via this website.

TSYS provides links on this website to other sites controlled by third parties for information and convenience purposes only. Your use of the links in this website is at your own risk. TSYS do not control or endorse the content of any such site or pages linked to or from this website and do not accept any responsibility for any damage or loss you may suffer arising out of access to those sites.

All electronic links to any part of this website require the prior written consent of TSYS. Please contact your TSYS Relationship Account Manager.

Change to terms and conditions and website content
TSYS reserve the right to update, modify, or delete any of the content of this website at any time and without any prior notice. TSYS may at its sole discretion inform Registered Users of these changes.

This website is not intended for use by or distribution to any person or entity in any jurisdiction or country where such use or distribution would be contrary to local law or regulation.

Law and Jurisdiction
By accessing this website, you and TSYS agree that all matters relating to your access to, or use of, this website shall be governed by English law and you submit to the exclusive jurisdiction of the English courts for the purposes of any such dispute.

Access to this website is restricted to Registered Users. If you believe you have been granted access to any restricted part of this website and you are not a Registered User, please leave the restricted area immediately.

Registered Users must provide TSYS with accurate and complete information, and up-date such information when necessary so it remains accurate and complete.

When you register and are accepted as a Registered User of this website, you will be provided by TSYS with a unique user name and password. Each register is for a single user only. TSYS does not permit any other person sharing your user name and password or access through a single name and password being made available to multiple users on a network. As a Registered User it is your responsibility to ensure that your user name and password are stored securely and remain confidential. If you believe someone else knows your password please contact your TSYS Relationship Account Manager as soon as possible.

TSYS reserve the right to remove any Registered User from the registered list of users for any restricted area of this website at any time.

As a Registered User you hereby agree that you will use the documents and files available in the restricted areas solely for the purpose of gaining access to TSYS information for internal business purposes and not in any way which is or may be detrimental to the interests of TSYS. The information, documents and files hosted on the restricted areas of this website maybe confidential, you must not download, copy or distribute the documents and files hosted in these areas other than in accordance with the terms and conditions of the applicable contract between your organisation and TSYS, or with TSYS’ prior written consent.

Please also contact us by email at as soon as possible if TSYS have notified you that you are permitted access to a restricted area but are unable to obtain access to it.

Privacy Statement

TSYS is committed to safeguarding the privacy of visitors to and myPRIME. Please read the following policy to understand how your information will be treated. This policy may vary from time to time so please check it regularly.

TSYS collects two types of information about visitors: Personal information (such as name, address, telephone number, e-mail address, any financial information relating to your or your accounts that you may provide us, etc.) that you have voluntarily submitted to us, and aggregate information (such as information about how many visitors log on to our sites, the pages they access, etc.).

Our Web site privacy policy is:

Personal information that you provide by e-mail or Web forms will be used only for the purpose of sending information to you about our services, responding to your questions or comments, or as otherwise may be described at the point of collection (for example on a Web form). If you provide contact information, TSYS staff may contact you to clarify your comment or question, to provide more detailed information to you, or, if you are an existing customer, to learn about your level of satisfaction with our services.

Personal information that you provide by e-mail or Web forms is not sold to third parties. Additionally, unless otherwise indicated at the point of collection, the personal information you provide by e-mail or Web forms is not shared with third parties. From time to time, however, we may disclose information to fulfill certain legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others' rights or to prevent harm.

As you use our Web site, our system collects server log data which includes, where possible, your IP address, your domain name, the type of browser and operating system you use, the pages you view, search requests, and in some cases data you submitted via Web forms, and, if you linked to our site from another Web site, that Web site's address. We aggregate this data and use it for statistical purposes. The aggregate information helps us to ascertain, for example, the volume of our Web site users' interest in portions of our Web site, and to help us understand how to improve the navigation and content of our Web site.

TSYS will only use your information for internal business purposes, TSYS acknowledge that your information may be confidential. TSYS will maintain the confidentiality of and protect your information in accordance with our normal procedures.

Given the global nature of TSYS's business, TSYS may need to transfer your information to other TSYS offices which may involve the cross-border transfer of your information. You acknowledge and agree that TSYS may from time to time transfer any of your information overseas to any office of TSYS and that your information may be controlled and processed by any of TSYS’

We will not disclose your information to any third party unless you have given your consent or we are required to do so by law or where it is necessary for the purpose of, or in connection with legal proceedings.

TSYS are willing, on written request from you, to provide details of your information which you have provided us with, to rectify your information, and/or to cease to make use of your information for the purposes described above. You should send any request to your TSYS Relationship Account Manager. We may require proof of identity from you prior to disclosing your information
in order to safeguard the security of your information.

If any information with which you have provided us becomes inaccurate or out of date, or if you have any queries, please contact your TSYS Relationship Account Manager.

We may use "cookies" on some pages of our site to help us serve you better each time you return. A cookie is a small element of data that a Web site can send to your browser, which may then be stored on your system. The data collected from cookies helps us determine how many people visit this site and what pages of the site they view. We use this information to better serve all visitors as we improve our site content and design. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent.

When you visit our server will record your IP address together with the date, time and duration of your visit. TSYS use similar technology to verify your user name and password when you access myPRIME.

For privacy inquiries, you may contact us.

Total System Services, Inc.
P.O. Box 2567
Columbus, GA 31902-2567